Shipping & Returns
Any purchase will be considered as an order as soon as the full payment is received.
Estimated time for delivery will be 14 business days and longer if any national holiday falls in this period. This delivery time assumes normal working conditions and may be longer if the situation so requires. Customer will be informed in any change in delivery date.
We ship through insured courier services.
Returns & exchanges
Returns will be gladly accepted under specific conditions as listed below:
Contact us within: 3 days of delivery
Ship items back within: 14 days of delivery
A 30% transaction cost will be deducted from the total amount to be refunded.
Amount will be refunded once we receive the jewelry piece in the original condition that it was sent. A jewelry piece, if it has been re-sized, any stone replaced or any other alteration made to the piece will not be eligible for return. If we do receive a return piece, which has been altered in any way, we will not be able to process the return request and the re-shipping cost of the piece will have to be borne by the customer.
In case of any return or exchange, the customer shall be responsible for paying the return courier charges and any duties (import or otherwise) that may be incurred.